Returns & Exchanges

At Olsa Tools, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure your wardrobe always fits your style perfectly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Affix the Label

  Download and print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.